Electricians can't safely answer a phone with one hand in a panel.
You're working hot, two screwdrivers in one hand, a flashlight in your teeth, locked-out tagged-out on the only circuit you can't kill. Your phone rings. By the time you can safely answer, the homeowner with the sparking outlet has already called the next electrician on Google.
After-hours power-outage calls, burning-smell calls, sparking-outlet calls — these are real-money emergencies and they go to whoever answers. A traditional answering service can't tell the difference between a tripped breaker and an actively-smoking panel. And the panel-upgrade and EV-charger install calls — your highest-margin work — never bother to leave a voicemail.
Meanwhile, your competitors with simpler dispatch are stealing the recurring commercial-maintenance contracts because their phone gets answered.
- Burning-smell and sparking-outlet emergencies
- Power-outage calls during and after storms
- Panel-upgrade and service-entrance estimates
- EV charger installation inquiries
- Commercial after-hours lighting and tenant-fit-out calls
- Code-violation correction and inspection follow-ups
An AI receptionist that recognizes a real hazard.
We train the AI on your service area, residential vs commercial focus, panel brands you work on, EV-charger certifications, code-compliance specialties, and your emergency criteria. It answers every call in under a second, recognizes hazards (burning smell, sparking, smoke), captures the panel info, and books accordingly.
Jobs flow into Jobber, Housecall Pro, ServiceTitan, FieldEdge, Service Fusion, or Workiz in under 60 seconds — with the address, panel info, hazard description, and urgency tier already filled in. Real hazards trigger an immediate SMS to the on-call electrician.
Hazard recognition
Burning smell, sparking, smoke, water-in-panel — recognized and flagged as immediate emergencies, not scheduled visits.
Panel & service info capture
Panel brand, amp service, age, location — logged before dispatch so your electrician walks in prepared.
EV charger and panel-upgrade qualification
Charger amperage, vehicle, service capacity check, permit needs — captured for accurate estimates.
Direct booking to FSM
Jobber, Housecall Pro, ServiceTitan, FieldEdge, Workiz, Service Fusion — confirmed bookings, not messages.
Commercial vs residential routing
Commercial leads, property managers, GC subcontract requests routed to a different intake flow.
Bilingual EN/ES
Free. Critical in Texas, Florida, California, Arizona, and Nevada electrical markets.
<1s
pickup from inside a panel
24/7
hazard dispatch
$299
/month flat
EN/ES
bilingual built-in
AI Receptionist vs Traditional Answering Service
Traditional answering services were built for a world where 'leave a message' was acceptable. It isn't anymore — not when your competitor's AI receptionist answers in under a second and books the job before you call back.
How the AI triages an electrical emergency
Electrical calls are not all urgent, and treating them as if they are is how electricians burn evenings on dead outlets. These are the criteria we configure during onboarding — you can change any of them.
Burning smell or smoke at a panel or outlet
Treated as an immediate emergency. The AI keeps the caller on the line, confirms whether anyone is in the room, tells them how to cut power at the main if it is safe to do so, and pages the on-call electrician by SMS with the address and callback number.
Sparking outlets, switches or arcing conductors
Captured with the exact location in the building, whether the circuit has been switched off, and whether the arcing is intermittent or continuous — so the electrician knows what to bring before rolling.
Water in a panel or a flooded service entrance
Flagged as a life-safety call, never a scheduled slot. The AI records the water source, the panel location, and whether the utility has already been contacted.
Full or partial power loss
Separated from a utility outage before dispatch. The AI asks whether neighbors have power, whether only some circuits are dead, and whether a main breaker has tripped — the difference between a paid call and a wasted truck roll.
Panel-upgrade and service-change intake
Panel upgrades and service changes are the highest-value calls an electrician takes, and the ones most often lost to voicemail. The AI collects everything your estimator would ask on the phone.
Existing service size
60A, 100A, 150A, 200A or unknown — asked in plain language, with the meter or panel label read back when the caller can see it.
Panel brand and age
Including the brands that change the conversation, such as Federal Pacific, Zinsco or Challenger, noted for the estimator.
Property type and age
Single family, townhome, duplex or light commercial, plus approximate build year, which drives permit and inspection expectations.
What is driving the upgrade
EV charger, heat pump, added subpanel, solar or an insurance requirement — captured so the estimate is scoped correctly on the first visit.
Permit and utility coordination
Whether a meter release or utility disconnect is likely, flagged before the estimate is booked.
After-hours call handling
Nights, weekends and holidays are the same as Tuesday at 10am
The same greeting, the same triage questions, the same booking rules. There is no after-hours script downgrade and no per-minute surcharge for calls that land at 2am.
On-call rotation you control
You define who gets paged, in what order, and how long the AI waits before escalating to the next electrician on the list. Non-emergencies never trigger a page — they land in the morning queue with full notes.
If you also cover plumbing or mechanical trades, the same setup runs on the AI receptionist for plumbers and the AI receptionist for HVAC pages, or across a mixed crew on the contractor virtual receptionist page.
Commercial vs residential routing
Residential intake
Homeowner calls route into diagnostic and service-call flows: symptom, circuit, panel location, access, and your authorized minimum-callout and diagnostic fee — never a made-up repair total.
Commercial and property-manager intake
Building address, suite, square footage, scope, tenant contact and decision maker are captured on a separate flow, with a callback from you rather than an automatic booking — because commercial scope is quoted, not scheduled.
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