The trades don't lose calls in the office. They lose them in the field.
You're 14 feet up a ladder. Your phone is in the truck. By the time you're back down, three other contractors have already called that homeowner back. The job is gone.
Multiply that by every plumber under a sink, every HVAC tech in an attic, every electrician in a panel box. The trades have the highest unanswered-call rate of any industry — not because owners don't care, but because the work physically prevents picking up.
And after hours, when burst pipes happen and AC compressors fail in a Houston August, the call goes to whoever answers first. Not to whoever has the best Google review.
- Burst pipes and emergency callouts at 11pm
- Estimate calls that go to voicemail during a job
- AC failures during heat waves your phone can't keep up with
- Storm-damage roofing calls Saturday & Sunday
- Commercial / property-manager calls that demand same-hour response
- Repeat-customer service calls that lose your loyalty if unanswered
An AI receptionist that thinks like a dispatcher.
We train the AI on your service area, trades you cover, pricing tiers, dispatch rules, and emergency criteria. It answers every call in under a second, captures the address and the symptom, decides whether it's an emergency or a scheduled estimate, and books accordingly.
Booked jobs flow into Jobber, Housecall Pro, ServiceTitan, FieldEdge, Workiz, or your field service software in under 60 seconds — with the address, the customer info, the symptom description, and the urgency tier already filled in. Emergencies trigger an immediate SMS to the on-call tech.
Address & symptom capture
Service address, system make/model if known, symptom description — all logged before the call ends.
Emergency tier routing
Burst pipe, no-AC-in-summer, no-heat-in-winter, electrical hazard — all flagged and dispatched.
Direct booking to FSM software
Jobber, Housecall Pro, ServiceTitan, FieldEdge, Workiz, ServiceMonster, Service Fusion.
Service-area enforcement
If the address is outside your zip-code list, the AI politely declines and logs the lead — no wasted dispatch.
Quote ranges, not commitments
Standard service-call fee, diagnostic fee, after-hours surcharge — quoted clearly, no overpromise.
Bilingual EN/ES
Critical in TX, FL, CA, AZ, NV trades — included at no extra cost.
<1s
pickup from a ladder
24/7
emergency dispatch
$299
/month flat
EN/ES
bilingual built-in
AI Receptionist vs Traditional Answering Service
Traditional answering services were built for a world where 'leave a message' was acceptable. It isn't anymore — not when your competitor's AI receptionist answers in under a second and books the job before you call back.
From Job Site to Booked Estimate
Contractors miss calls because they are under a sink, on a roof, or driving between jobs. This path keeps those calls answered and turns them into estimate slots without pulling you off the work.
Interactive diagram. Each step is a button — hover, tap, or focus it with the keyboard to reveal the details captured at that stage.
- Step 1
The call comes in while your hands are busy on the current job.
Common triggers
- Emergency repair calls
- Estimate requests
- Repeat customers
- After-hours and weekend calls
- Step 2
Answers with your company name and the script you approved.
Screening
- Emergency vs routine
- In or out of service area
- Residential vs commercial
- Sales calls filtered out
- Step 3
Trade-specific questions so you can quote without a second phone call.
Captured details
- Trade and job type
- Property type and age
- Access and parking notes
- Photos requested by text where useful
- Step 4
Booked into an available estimate window on your calendar.
Scheduling controls
- Estimate windows only
- Drive-time buffers
- Crew or owner assignment
- Confirmation and reminder texts
- Step 5
Job details reach the right person before the truck rolls.
Dispatch payload
- Address and job summary
- Customer contact
- Urgency flag
- Call transcript
- Step 6
Unbooked callers get a follow-up instead of going cold.
Follow-up rules
- Callback for undecided leads
- Quote-sent reminder
- Review request after completion
- Seasonal maintenance outreach
Free tools to run the numbers first
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